Policies

Policies

  • Check-in time: After 14:00 hrs.
  • Check-out time: Before 12:00 noon
  • Child policy: Two children below 12 years of age can stay free of charge, with existing bedding only. Extra bed, Mattress and Breakfast is chargeable.
  • Guarantee policy: All reservations need to be guaranteed with a valid credit card, credit cards will be pre-authorized for one night charge on day of arrival, declined credit card bookings and non-guaranteed reservations will be released at 18:00 hrs. on day of arrival
  • Cancellation policy: Strictly 24 hours prior to arrival date, late cancellation charges are minimum one night charges with tax and service charge.
  • No-show policy: All no-show reservations will be charged one night charges with tax and service charge and the booked nights will be automatically released.
  • Pet policy: Strictly no-pets allowed under any circumstances.
  • Visitor policy: Photo Identification is mandatory. Charges apply after 20:00 hrs. Hotel reserves rights of admission.
  • Overbooking policy: In force majeure Overbooking situation, arrangement will be made for accommodation in the nearest possible similar category property and transportation will be arranged.